IHG Australasia to farewell chief operating officer Bruce Mckenzie

IHG Australasia Chief Operating Officer (COO), Bruce McKenzie has resigned after eight years with the company, three of which were dedicated as head of the world’s largest hotel company’s operations in the South Pacific.

Bruce will remain in the role until 30 June, after which he will be replaced as interim leader by long-time colleague Bill Edwards, stepping up from his current position as Director of Operations NSW, ACT, VIC, SA & New Zealand.

As Australasian COO, Bruce deftly and successfully led the IHG team through the global economic crisis as well as some of the region’s most devastating crises, including the Swine Flu epidemic, Brisbane floods and Christchurch earthquakes.

A strong advocate of corporate responsibility, Bruce was integral to the introduction of the hotel industry’s first Reconciliation Action Plan in 2010, established to help close the gap in opportunities between Aboriginal and Torres Strait Islanders and other Australians. Bruce also led a cultural shift within the organisation that led to IHG being named one of the 2011 AON Hewitt Best Employers in Australia and New Zealand.

Bruce joined IHG in the Regional VP role in China in 2004, before relocating to Australia in 2009. In 2011, Bruce was named HM Magazine’s Australian Hotelier of the Year, adding to a trophy cabinet that includes being named one of China’s top 10 hoteliers during his time as IHG’s Regional Vice President of Operations for Greater China.

“I feel really fortunate for the opportunities, experiences and support my time with IHG has provided. I’ve worked with some of this industry’s most talented and inspiring people, and I have nothing but respect and admiration for the team here in Australasia.

“The last eight years have been the most rewarding of my career to date. We’ve come through extraordinary challenges to develop some of the industry’s strongest partnerships, continuing to build the world’s fastest-growing and most popular family of international hotel brands,” Bruce said.

After departing on 30 June, Bruce plans to take a break with his family before determining the next stage in his career.

“Bruce has made an extraordinary impact on IHG, first in Greater China and later here in Australasia.

The Australasian business has thrived under his leadership, through strong financial performance, enhancement of the guest experience under each of our brands, corporate responsibility and making IHG a great place to work,” said IHG Chief Operating Officer, Asia Australasia, Clarence Tan.

“We’re indebted to the contribution Bruce has made to IHG’s operations in this part of the world, and wish him all the best on his next challenge.”
Source = IHG
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