“There’s no point in sugar-coating it: Hertz #1 Club is a juggernaut. They take the award here over National Emerald Club – and every other category as well! That’s right; this one’s a sweep. Well done, Hertz.” – FlyerTalk.com
The Hertz Corporation and it’s Gold Plus Rewards program sweeps the first annual FlyerTalk Awards garnering top honors for Best Rewards Program and Best Overall Benefits in the Americas, Europe/Africa, and Middle East/Asia/Oceania. FlyerTalk is a community of nearly 400,000 business and leisure travelers dedicated to finding and sharing elite-level knowledge of air, hotel and car rental programs.
“Hertz has always led the industry in offering the most robust and rewarding loyalty program,” commented Hertz Chairman and Chief Executive Officer, Mark P. Frissora. “The FlyerTalk awards are strong validation because their members are well-traveled, logging hundreds, and in some cases, thousands of miles on the road worldwide each year. It’s gratifying to know that this group of industry influencers ranked our Gold Plus Rewards program as the best in the business.”
The FlyerTalk Best Program award signifies the finest combination of value, ease-of-redemption and customer service. In describing Hertz’s honors, FlyerTalk states, “There’s no point in sugar-coating it: Hertz #1 Club is a juggernaut. They take the award here over National Emerald Club – and every other category as well! That’s right; this one’s a sweep. Well done, Hertz.”
In addition to FlyerTalk, Hertz was recently voted the Best Overall Car Rental Company in Zagat’s 2012/13 U.S. Car Rental Survey. In addition to best overall, Hertz earned top honors in 14 additional categories, more than any other car rental company surveyed.
Frissora continued, “It is an honor to dominate both the FlyerTalk and the Zagat Surveys. We’re proud of these awards and will continue to focus intensely on providing superior customer service and value with our innovative products and services.”
FlyerTalk’s online community is dedicated to providing the inside scoop on all things travel. The site features discussions among travelers of all levels — from vacation travelers to mileage junkies — covering the most up-to-date travel information.
Operating one of the youngest and most diverse fleets in the industry, Hertz is committed to offering its customers the most technologically innovative products and services available including its ‘Carfirmations’ mobile SMS text/email service that confirms a Gold member’s reservation and advises them of their car and location prior to arrival at the Hertz facility; ‘Choose Control’ Gold Choice that gives Gold members the power to keep the car they reserved or simply choose a different car from the ‘Gold Choice’ area; ‘Zap Technology’ e-Return which emails the customer his/her receipt, ensuring the fastest car rental drop off ever; and ‘Acceler-Rental’ ExpressRent Interactive Kiosks that let customers rent a car, with or without a reservation, through a live, face-to-face video kiosk. Additionally, Hertz pioneered vehicle specific reservation capabilities via its Collections and has the largest fleet of make and model reservable cars in the industry.
Source = Hertz