Flight Review: Emirates Dubai to Rome – EK097





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Experiencing such a fantastic flight onboard the B777 to Dubai, I could only imagine how brilliant the A380 Business Class experience would be.

The only negative…the briefness of my flight…five-and-a-half hours just wouldn’t be enough really! Never before have I wanted a flight to be longer!

Flight Details:
Emirates A380 – EK097
4 June 2012
Dubai to Rome, Business Class – Seat 9A

Seat Configuration:
1-2-1 in Business

Check in and Luggage Allowance:

Our luggage was transferred directly to this flight with only the need to go through security at Dubai Airport for carry-on luggage required.

On Time Service:

Boarding was delayed by approximately 20 minutes due to a small issue with one of the aircraft’s mirrors.

The delay in taking off gave me more of a chance to explore the wonder of Business Class though, so I wasn’t inconvenienced by any means!

Seat Condition:

Here I was thinking that Business Class on the B777-300 was impressive…little did I know that I would be treated to what is essentially my own private room on the A380!

Decked out with a large screen, complete with noise cancellation headphones and what seemed like surround sound, I really struggled to call this a ‘seat’, it was more of a palace!

Reclining into a full flat bed, complete with mattress overlays to make the experience softer, the massage option was also on hand to soothe those tired muscles.

I had my own personal bar complete with water (sparkling and still of course), Coca Cola, 7Up and cranberry juice and compartments galore to store those items you just really need near you.

There was even a storage box beneath the foot rest for shoes!

A multi-region power point was also provided along with two USB connections.

The only issue? My tray table kept getting stuck but the male flight attendants were continually on hand to sort that out whenever the need arose.

Entertainment:

The I.C.E system that featured on my last flight aboard the B777 was on offer on the A380 as well but was even more extensive.

Wi-Fi was offered on all devices for only US$2.75 per 5MB or US$15.00 for 30MB and there was also the AeroMobile option again in case you wish to stay connected with the world below.

The choice of movies was unbelievable and I struggled to make a selection with so many on offer. This flight I chose to watch “Jeff Who Lives at Home” and “Extremely Loud and Incredibly Close”, both movies causing me to shed a little tear, which, couldn’t be seen by the entire plane for a change with my cubicle offering fantastic privacy.

Whilst completing some writing, I chose to listen to one of the hundreds of albums on offer with Stevie Wonder and Bob Marley providing the perfect soundtrack to boost creativity.

The option to ‘favourite’ songs, television shows and movies is a great feature with passengers able to essentially plan their entertainment for the entire flight at the touch of a screen.

Meal & Snack Service:

That fine dining feeling was even more prevalent on the A380 with a variety of quality food options for lunch en route to Rome.

I got into the Arabian spirit and ordered traditional local Arabic mezze as a starter followed by lamb machbous, both of which challenged even my aunty’s cooking!

Hommous, muhammara, creamy labneh balls and zatar fatayer made me feel as if I actually had visited Dubai rather than just transiting at the airport.

Savoury and sweet delights were also on offer for the entire flight in the lounge at the back of the aircraft along with a full service bar.

This area was very special with the opportunity to mingle with your fellow passengers such a rare thing on a flight. It truly does add a social element that has always been missing in this mode of transport.

I enjoyed wonderful conversation with the crew and was pleased to chat to the cabin manager who was able to assist Elysia who had experienced the same food issues she had on our last flight on this one, with a lack of vegetarian meals.

He explained that 60 passengers had requested vegetarian meals without pre-ordering them but apologised profusely for the response she received from her flight attendant in economy who said that there were no options apart from having a beef casserole and picking out the vegetables.

She was surprised to receive a visit from him asking if she was still hungry as he was happy to create a meal for her from leftover options in business and first class. He also took down her future flight details to ensure that this issue isn’t repeated on any other Emirates flights.

Service:

I spent quite a bit of time chatting with the crew aboard this flight and really enjoyed hearing their stories of their time working with Emirates.

They shared their experiences flying with other carriers and enlightened me on the options available on the A380 that truly make this aircraft the most desirable for travellers worldwide.

The flight attendants were attentive and helpful and even offered my fellow passengers and I advice on what to do in Rome when we disembarked. It’s that kind of service that makes all the difference.

One thing was clear though, from both of my Emirates flights en route to Rome…the feedback I had heard about this airline being one of the best in the world was true in every sense of the word.

From the food to the service, the seats (in both economy and business classes) to the entertainment options, our experience aboard the A380 with Emirates ensured that we will fly with them time and time again.

Source = e-Travel Blackboard: N.A
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