Locatel and Hoist Technology, leaders in hotel systems, have announced the creation of a business alliance to form Europe’s largest technology and service provider for the hospitality sector. The range of solutions brings hotel operators greater efficiency with reduced operational costs, while increasing guest satisfaction and driving average guest spend through unrivalled services. All this will clearly enhance the overall profitability of hotel operations.
The business alliance means that hotels can benefit from Locatel’s In-room Interactive System, High Speed Internet Access, entertainment and information systems, on fixed or mobile screens, for their guests, as well as Hoist Technology’s cloud based property management system HotSoft 8 and mobile back office system Serviator. This comprehensive offering brings the widest range of system solutions available on the market. Combined, the services and solutions offered by Locatel and Hoist Technology already cover an installed base of over 600,000 hotel rooms, with an approximate 10% growth per year.
“Hotels in Asia are proposing a large number of guest facilities and services to an extent that it becomes a challenge for them to properly market their Food and Beverage, Spa and sports facilities with efficiency on RevPar (average room revenues). In-Room Interactive Systems and hospitality software applications are enabling hoteliers in the APAC region to easily use technology to increase their Services Revenues and Guest Experience” stated Olivier GIPPET, Vice President International Development at Locatel. “By combining and leveraging our hotel expertise in guest management, front office and back office, Locatel and Hoist Technology are bringing hotel operators all the tools necessary to reply to the evolving business challenges which face them.”
Malcolm Lindblom, CEO of Hoist Technology Group said “Both private operators and hotel chains will be guaranteed the same solutions and quality of service both locally and cross-border. By harnessing synergies we will also be able to offer even better products at competitive prices. We will be active on a larger market and thereby capture trends faster for further development to support our customers’ profitability.”
Hoist Technology and Locatel will deliver a complete cloud based multiplatform solution which goes far beyond traditional IPTV and movies-on-demand systems. By offering feature-rich content and information services, available on multiple screens including laptops, smartphones and mobile tablets, customer satisfaction and average user spend is boosted. The system also drives hotel revenues through smart advertising and selling of hotel services.
Adding to this, both independent hotel operators and chains will benefit from complete property management systems such as Hoist Technology’s HotSoft 8 and itsmobile back office system Serviator, to help them become more profitable and efficient. As well as managing all guest transactions and reservations in real-time, the systems mean streamlined internal communications, stock management and attribution of tasks.
Source = Locatel