New mobile solution offers travel agents access to the Galileo and Apollo GDS platforms anytime, anywhere
Travelport, the business services provider to the global travel industry, today announced the launch of a new, innovative mobile solution for travel agents in the Asia Pacific region. Known as GalileoTerminal, the web-based solution enables travel agents in the region with full access to both the Galileo and Apollo GDS platforms via the internet on their PC, laptop or tablet devices.
Delivering maximum mobility, GalileoTerminal provides travel agents with tools to facilitate flight bookings, reservations, fare quoting and the re-issuing or refunding of tickets anytime and anywhere the internet is accessible. GalileoTerminal will initially be available to customers in Hong Kong, Singapore and Australia from November 2012 with further deployment across the region planned in 2013.
“Travelport recognises that as technology evolves, travel agents need the flexibility to operate from multiple devices. GalileoTerminal delivers the tools necessary for agents to service their clients efficiently via the internet from their desktop, laptop or tablet device using a standard internet browser,” says Alex Fitzpatrick, Travelport General Manager for Pacific.
“Whether agents are ‘on the road’ or working from home, they can now log in to search and book flights, quote fares, issue tickets and perform many other business-critical functions which they previously needed to be in the office to handle. In turn, this enables them to offer superior customer service,” adds Fitzpatrick.
Easy to utilise with no additional training required, GalileoTerminal operates on most internet browsers, the iPad, and will also support Android and Galaxy devices soon. This exciting new solution is being showcased at ITB Asia in Singapore this week.
Source = Travelport